I doubt there's a person involved in education who hasn't heard that "students (or parents) are our customers", and thus we have to satisfy or accommodate their whims. I'm glad not everyone feels that way!
HARVARD LAW STUDENTS COMPLAIN THAT HARVARD LAW FACULTY HAVE TOO MUCH INFLUENCE ON HARVARD LAW SCHOOL. As one of my lawprofs at Yale said, students aren’t the consumers of legal education, they’re its product — and nobody asks a Buick on the assembly line whether it wants to have AC installed. link
This is true in K-12 education as well.
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